On 27th December 2024 we have service wide training and have limited access to answering our main number. Therefore please use the following e-mail instead Croydonnhstalkingtherapies@slam.nhs.uk for that day

Tuesday 10th October is World Mental Health Day

Mental Health is a universal human right.
Explore the services we offer and refer yourself to get support.

How we help you to feel better

About us

Croydon NHS Talking Therapies Service (formerly Improving Access to Psychological Therapies service (IAPT)) is free and confidential and available to anyone 17 years and older registered with a Croydon GP or living in the borough of Croydon.

We offer talking therapies for people experiencing mild to moderate depression, general anxiety and worry, panic attacks, social anxiety, specific phobias, traumatic memories and obsessive compulsive disorder. We also offer help and support for people experiencing stress due to living with a long term health condition as well as talking therapies for relationship difficulties.

At times we may not be the best service to help a person. In that case, we’ll suggest alternatives that are more likely to meet your needs and put you in contact with an appropriate service.

What we offer

We try to ensure that the type of help offered to you best matches your current needs.

You will have an initial telephone assessment typically lasting around 20 – 30 minutes to establish what you are currently seeking help for and whether we are the right service to support you or if we can help you find support elsewhere.

There a many different types of talking therapy including Cognitive Behavioural Therapy (CBT) and counselling. Talking therapy can be delivered in lots of different ways.

You can download a copy of our service leaflet here

You can read about different types of talking therapy on the NHS website and Mind website.

Male therapist talking with a female patient.
We offer a range of therapies:

(Using CBT approach) – you can access free, confidential and supported online therapy straight away by signing up to our online programme Silvercloud via this link. https://croydon.silvercloudhealth.com/signup
You can log in at any time and will have weekly reviews with a therapist.

It’s good to know you’re not alone. Group treatments are a great way to feel supported by a therapist and other people whilst learning ways to cope. The groups are small and personal sharing is not a requirement.

(Using CBT approach) – around 3 – 6 sessions working together with a Psychological Wellbeing Practitioner (PWP) to overcome specific problems such as depression or anxiety using workbooks and materials. You set goals with your therapist and will carry out tasks between sessions.

(CBT)– around 6 – 12 sessions to explore your thoughts and feelings and free yourself from unhelpful patterns of thinking and behaviour. You set goals with your therapist and will carry out tasks between sessions.

A space to talk with your counsellor who can help you find ways to deal with your difficulties. This will be for 6 sessions and is provided by Care To Listen.

We offer specialist support for patients experiencing stress due living with a long term health condition such as COPD, diabetes and arthritis.

It is common that the way we feel can impact on our ability to work or to find a job. We have members of the team who specialise in supporting people with employment based difficulties.

Active Minds is in Partnership with Croydon NHS Talking Therapies to provide free activities and peer support groups to anyone receiving Talking Therapy Support, while on the waiting list, during treatment and for up to a year after discharge.
We are specialised in supporting people experiencing poor mental health to get more active, all of our groups are tailormade and therapeutic. We welcome beginners and always make sure that we adapt the sessions to our client’s needs.

We offer both online groups and in-person activities at The Bethlem Royal Hospital:

Mindful Movements
This session aims to bring our awareness to our movement and focus on our breath or the way our body feels as it moves. Suitable for all levels including beginners.

Peer Support Group
A welcoming space for people who have taken part in talking therapies to come together, connect and help each other improve their well-being, facilitated by a member of staff.

Social Group
Time to meet and chat or play table tennis, foosball, pool table if you want.

Sound Healing / Yoga / Meditation
Gentle breathing and stretches practice with soothing music followed by relaxation suitable for all levels including beginners.

Once registered with Croydon NHS Talking Therapies, you can request to refer to the complementary groups.

For more information email: pauline@mindincroydon.org.uk

A one-to-one therapy session with participants wearing face coverings.

Our service to you during COVID-19

We’re still open and taking referrals although Covid means we’re working in a slightly different way.
Older male therapist, smiling.

Frequently asked questions

You may have some questions about what is involved. We have tried to answer some of these here.
A therapist talking with her patient.

Stories from people in Croydon

You can click here to read feedback from people who have completed treatment with us.