How we help you to feel better

About us

Croydon Talking Therapies Service is part of the Improving Access to Psychological Therapies service (IAPT). Our service is free and confidential and available to anyone 17 years and older registered with a Croydon GP or living in the borough of Croydon.

We offer talking therapies for people experiencing mild to moderate depression, general anxiety and worry, panic attacks, social anxiety, specific phobias, traumatic memories and obsessive compulsive disorder. We also offer help and support for people experiencing stress due to living with a long term health condition as well as talking therapies for relationship difficulties.

At times we may not be the best service to help a person. In that case, we’ll suggest alternatives that are more likely to meet your needs and put you in contact with an appropriate service.

What we offer

We try to ensure that the type of help offered to you best matches your current needs.

You will have an initial telephone assessment typically lasting around 20 – 30 minutes to establish what you are currently seeking help for and whether we are the right service to support you or if we can help you find support elsewhere.

There a many different types of talking therapy including Cognitive Behavioural Therapy (CBT) and counselling. Talking therapy can be delivered in lots of different ways.

You can download a copy of our service leaflet here

You can read about different types of talking therapy on the NHS website and Mind website.

Male therapist talking with a female patient.
We offer a range of therapies:

(Using CBT approach) – you can access free, confidential and supported online therapy straight away by signing up to our online programme Silvercloud via this link.
You can log in at any time and will have weekly reviews with a therapist.

It’s good to know you’re not alone. Group treatments are a great way to feel supported by a therapist and other people whilst learning ways to cope. The groups are small and personal sharing is not a requirement.

(Using CBT approach) – around 3 – 6 sessions working together with a Psychological Wellbeing Practitioner (PWP) to overcome specific problems such as depression or anxiety using workbooks and materials. You set goals with your therapist and will carry out tasks between sessions.

(CBT)– around 6 – 12 sessions to explore your thoughts and feelings and free yourself from unhelpful patterns of thinking and behaviour. You set goals with your therapist and will carry out tasks between sessions.

A space to talk with your counsellor who can help you find ways to deal with your difficulties. This will be for 6 sessions and is provided by Care To Listen.

We offer specialist support for patients experiencing stress due living with a long term health condition such as COPD, diabetes and arthritis.

It is common that the way we feel can impact on our ability to work or to find a job. We have members of the team who specialise in supporting people with employment based difficulties.

A one-to-one therapy session with participants wearing face coverings.

Our service to you during COVID-19

We’re still open and taking referrals although Covid means we’re working in a slightly different way.
Older male therapist, smiling.

Frequently asked questions

You may have some questions about what is involved. We have tried to answer some of these here.
A therapist talking with her patient.

Stories from people in Croydon

You can click here to read feedback from people who have completed treatment with us.